Are your customers at the heart of your transformation?

Customer-centricity isn’t just a buzzword, it’s a competitive advantage. Join us for a live session where we’ll explore how to design organisations, teams, and technology around real customer needs, and why it matters more than ever in today’s shifting landscape.

Walk away with:

• Practical ways to embed customer insight into strategy and delivery

• Lessons from leading customer-centred transformations across sectors

• Tips for balancing user needs with business goals and tech constraints

• Real-world examples from two senior transformation leaders

What to Expect

This isn’t a one-way broadcast. We’ll unpack the challenges you’re facing and explore what customer-centricity really looks like in practice. Ask your questions live and leave with ideas you can use right away.

Meet the Speakers

George Davies, Founder of Fluxion, brings a decade of experience helping organisations deliver people-centred, sustainable change that drives real impact for customers and communities.

 Glen Leakey, Associate Partner at Fluxion, is a senior digital and technology leader with over 25 years of experience leading large-scale transformation across retail, tech, logistics, and the non-profit sector. Glen specialises in modernising platforms and embedding agile, product-led ways of working that put the customer first.

 Ready to build your transformation around your customers?

Join the conversation and bring your challenges.

Register here

Date & Time: 1230 - 1330 - Fri 29th Jul 2025

Location: LinkedIn

Insights

  • Resistance Rewired - Fluxion Live

    Is resistance stalling your transformation efforts? Join us for a Fluxion Live where we explore the realities of delivering meaningful, people-centred change

    Join us

  • The always-on Era

    In today’s era of constant disruption, transformation is no longer a project with an end point it’s a continuous way of working, and the organisations that thrive are those that embed adaptability, resilience, and learning into their culture.

    Read more

  • The First 90 Days Playbook

    Built from insights shared by 300+ senior leaders, the First 90 Days Playbook gives you a clear, proven roadmap to build trust, align expectations, and drive early impact. Download your free copy and start strong.

    Read it

  • Customer Obsession - Fluxion Live

    Are your customers at the heart of your transformation? Join us for a Fluxion Live where we explore the realities of delivering meaningful, people-centred change

    Join us