Reducing Delivery Risk in a Critical HR & Payroll Transformation
Providing structured test leadership to ensure a controlled and low-risk People XD implementation.
We partnered with AXIS CLC to provide dedicated Test Management support during the implementation of its new People XD HR and Payroll platform, strengthening governance, reducing delivery risk, and supporting a confident go-live.
Background
AXIS CLC was implementing a new HR and Payroll system as part of its broader digital transformation. The People XD platform would underpin critical employee data, payroll accuracy, and core HR processes across the organisation.
Given the operational and reputational sensitivity of payroll, the risk profile of the programme was high. Multiple stakeholders were involved, including internal business users and third-party suppliers. Testing needed to be coordinated, structured, and aligned to programme milestones to avoid defects surfacing late in the lifecycle or impacting go-live readiness.
The organisation required experienced test leadership to bring structure, clarity, and control to the testing phases; ensuring that coverage aligned to business risk and that readiness decisions were evidence-based.
Solution
Fluxion deployed a senior Test Lead to work alongside the AXIS CLC programme team over a focused two-month engagement.
The Test Lead established and maintained a clear test approach and plan, aligning testing activity to programme timelines and business priorities. User Acceptance Testing was coordinated to ensure structured execution, effective defect triage, and transparent tracking of issue resolution. Test scripts were reviewed and aligned to business requirements to ensure adequate coverage of critical HR and payroll processes. Support was provided for test data preparation and readiness planning, reducing ambiguity and ensuring stakeholders understood their roles in the testing lifecycle.
Throughout the engagement, weekly progress updates and quality assurance reporting provided visibility of risks, defects, and overall readiness. Clear guidance was given on go-live criteria, helping leadership assess whether the system was genuinely ready to move into production. The engagement concluded with a lessons learned and test closure overview, capturing insight to strengthen future delivery.
Impact
AXIS CLC entered go-live with greater confidence and reduced risk exposure across its HR and Payroll implementation. Testing activity was structured, traceable, and aligned to business-critical processes, reducing the likelihood of payroll disruption or post-implementation defects.
By introducing disciplined test governance and coordinated execution, the programme moved from reactive issue management to controlled assurance. The organisation is now better positioned to manage future system implementations with clearer testing frameworks, stronger oversight, and improved internal capability.
